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In today’s fast-paced business environment, frequent feedback and “course correction” is absolutely vital. But about the only time most managers offer employees feedback is during scheduled (and generally infrequent) performance appraisals, which tend to be stiff, formal, and—whether intentionally or not—adversarial, and therefore ineffective. Formula 2+2 offers a simple yet powerful approach to revolutionizing feedback conversations. It details the five secrets of effective feedback: Timeliness Balance Focus Specificity Follow-up Formula 2+2 shows how to foster a culture of continuous feedback which increases the effectiveness of the manager, protects the spirit and dignity of employees, and provides a systematic approach to reinforcing and improving employee performance.
I purchased this book initially as I was looking for books on coaching and being part of the Ken Blanchard series I knew what type of book to expect. My expectations were not only met but exceeded!. I have since recommended this book to several other people and groups at work and they have all given me the same feedback - "Thanks for recommending this book, I will be using the information. Not only have I read it once but I have reread several parts." This is not another one of the coaching books that says do this or that. It is in a story format and not only does it show you how giving employees praise along with coaching for items it shows how it can fail and what to do to make it work.